Reference

How CK777 Handles Your Personal Information

When you open an account with us, deposit via bKash, Nagad, or Rocket, or reach out to our support team, you share information with us.

Data collected at account sign-upPayment data: bKash, Nagad, RocketCookie and device activityYour right to access or delete dataContact us to make a request
CK777 How CK777 Handles Your Personal Information
HOW WE PROTECT YOUR DATA

Data Security and Account Integrity

Encrypted Connections Every page and account action on CK777 runs over an encrypted connection. Your bKash, Nagad, and Rocket wallet details are never stored in plain text on our servers.
Cookie Controls We use session cookies to keep you logged in and analytics cookies to see how the lobby is used. You can block non-essential cookies in your browser or device settings at any time without losing account access.
Data Retention Policy Active account data is kept while your account is open. After you close your account, we retain only what applicable law requires — typically transaction records for a set number of years, then deletion.
Requesting Changes You have the right to access, correct, or ask us to delete the personal data we hold. Submit your request via live chat or the Account Settings privacy path, and we will confirm receipt and handle it per applicable rules in your region.
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

Email Privacy Request Send your data access, correction, or deletion request to our support address. We respond to privacy requests within the timeframe required by applicable rules in your region.
Live Chat on Mobile Open the chat widget from your account page on any Android or iOS device. Our Bangladesh support team can log your request and escalate it to the privacy team directly.
Account Settings Path Log in, go to Account Settings, and select Privacy and Data. From there you can review what is stored, update your contact details, or submit a removal request without contacting support.

Common Questions About Your Privacy

We collect your name, email or phone number, and the mobile wallet number you use for bKash, Nagad, or Rocket. We also log your device type and session activity to keep your account secure.

We share your data only where necessary — with payment processors to clear your bKash, Nagad, or Rocket transaction, or where the law requires it. We do not sell your personal data to advertisers or data brokers.

Log in, go to Account Settings, and select Privacy and Data. You can submit an access request there, or send it via live chat. We handle requests in line with applicable rules for your region.

Yes. Submit a deletion request through Account Settings or via live chat. We will remove your data where we are not legally required to keep it — transaction records may be retained for the period required by applicable law.

We keep your account data while your account is active. After closure, we retain only what applicable law requires, typically transaction records for a fixed period, after which the data is deleted from our systems.

Your wallet transaction references are stored in encrypted form and used only to verify your payment and match withdrawals. Plain wallet credentials are never stored on our servers after a transaction is confirmed.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.